Shipping & Returns

In stock orders are shipped 7-10 days. Special orders ship between to 4-6 weeks.

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Provide Physical Address - In order to ship to you promptly please provide a physical address, no P.O. Boxes.  Doc Pets ships through FedEx we are not responsible for deliveries that are stolen, misplaced or damaged by animals or people.

Wrong Address - If you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer.